Informing the Design of Spoken Conversational Search

  • Johanne R. Trippas
  • Damiano Spina
  • Lawrence Cavedon
  • Hideo Joho
  • Mark Sanderson
CHIIR'18, 2018

We conducted a laboratory-based observational study where pairs of people performed search tasks communicating verbally. Examination of the discourse allowed commonly used interactions to be identifi€ed for Spoken Conversational Search (SCS). We compared the interactions to existing models of search behaviour. We €found that SCS is more complex and interactive than traditional search. ‘This work enhances our understanding of different search behaviours and proposes research opportunities for an audio-only search system. Future work will focus on creating models of search behaviour for SCS and evaluating these against actual SCS systems.

@InProceedings{trippas2018informing,
title = {Informing the Design of Spoken Conversational Search},
author = {Trippas, Johanne R. and Spina, Damiano and Cavedon, Lawrence and 
Joho, Hideo and Sanderson, Mark},
booktitle = {{CHIIR'18 Proceedings of the ACM SIGIR Conference on 
Human Information Interaction and Retrieval}},
pages={32--41},
year = {2018}
}
Damiano Spina
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